By: Giovanni Zaburoni
Zachary Brewster and Michael Lynn say a person’s race and s*x appeal play a big role when customers try to determine how big a tip they should leave for services rendered.
In their study, Brewster and Lynn say, “Our results indicate that both white and Black restaurant customers discriminate against black servers by tipping them less than their white co-workers. Importantly, we find no evidence that this black tip penalty is the result of inter-racial differences in service skills possessed by black and white servers.”
Other than race, the overall look of the server is also a determining factor of how big the tip will be. Cornell University published another study by Lynn. In that study, he said, “The waitresses’ tips varied with age in a negative, quadratic relationship, increased with breast size, increased with having blond hair and decreased with body size. They provide needed evidence that some of those determinants of female beauty affect interpersonal behaviors.”
A restaurateur named Danny Meyers went public with his opinion that tipping should no longer be allowed at restaurants. He thinks restaurant owners should start paying higher wages to their staff. According to the website Mic.com, Meyers says, “We believe hospitality is a team sport, and that it takes an entire team to provide you with the experiences you have come to expect from us. Unfortunately, many of our colleagues, our cooks, reservationists, and dishwashers to name a few aren’t able to share in our guests’ generosity, even though their contributions are just as vital to the outcome of your experience at one of our restaurants.”
Servers aren’t the only ones getting stiffed at restaurants. The people that actually make the restaurants run like the cooking staff and the cleaning staff never receive tips for their work. It’s probably not intentional on the customer’s part. Customers focus tends to be on the person they can see and that is their server. The rest of the staff is out of sight out of mind.
There’s been a big push to raise the minimum wage across the country to at least $15 an hour. This will help restaurant workers survive without needing tips.