MGM Seeks to Replace 2,000 Workers With Robots By 2020


Despite a contract that prohibits MGM from using robots to displace workers, the casino seeks to implement those plans.

VegasSlotsOnline reports MGM Could Replace Many Employees with Robots

MGM, one of the major global casino companies, is considering replacing some workers with robots, which will cause some concern for their employees and those in the industry as a whole.

The Las Vegas Culinary Union (LVCU), which represents bartenders, kitchen staff, and wait staff, reached a five-year deal in June 2018 with the MGM.

The agreement guarantees that MGM will not implement any technology that would have a negative impact on employment. However, the news that the MGM is considering replacing some workers with robots could mean that the company is not willing to fulfill this agreement.

Short Synopsis

  • MGM is thinking about replacing workers with robot technology in its Las Vegas Strip properties
  • Its 2020 plan calls for reducing the workforce by about 2,100 people to save $300 million in the coming years
  • Unions and workers will likely react strongly to such a move
  • A McKinsey and Company report estimates that by 2030, 800 million jobs will get robot replacements

Why any company would agree to a long-term contract forcing them to not reduce costs is a mystery. The article did not say how MGM could get around the contract.

McKinsey Study

The McKinsey study the article cites is from November of 2017. Thus it's a bit dated. Nonetheless, please consider Jobs lost, jobs gained: What the future of work will mean for jobs, skills, and wages.

The technology-driven world in which we live is a world filled with promise but also challenges. Cars that drive themselves, machines that read X-rays, and algorithms that respond to customer-service inquiries are all manifestations of powerful new forms of automation. Yet even as these technologies increase productivity and improve our lives, their use will substitute for some work activities humans currently perform—a development that has sparked much public concern.

Automation Potential

We estimate that between 400 million and 800 million individuals could be displaced by automation and need to find new jobs by 2030 around the world, based on our midpoint and earliest (that is, the most rapid) automation adoption scenarios. New jobs will be available, based on our scenarios of future labor demand and the net impact of automation, as described in the next section.

However, people will need to find their way into these jobs. Of the total displaced, 75 million to 375 million may need to switch occupational categories and learn new skills, under our midpoint and earliest automation adoption scenarios; under our trendline adoption scenario, however, this number would be very small—less than 10 million

Potential vs Reality

Potential to displace and actually doing it are two different things. No one knows what the future will hold.

Some things are easy to foresee, however.

Millions on interstate truck driving jobs will vanish early in the cycle, no later than 2024, but I strongly suggest one to two years before that.

Taxi and limo jobs will vanish at the same time or perhaps a year or two later.

The push for $15 will speed up adaptation of robots that cook, tend bars, etc,. We already see more self-checkout lanes and that process will speed up.

Yet, there will be new jobs. There always are. Where? I don't know.

How many people in 2000 gave much thought to the possibility of self-driving trucks?

The problem is today's bartenders, truck drivers, and McDonald's workers will not be able to retain for jobs when we have no idea where those jobs will be.

Boomer Easy Street

Boomers had it easy. I was able to quickly switch into computer programming from a degree in civil engineering. One class, my free elective at the University of Illinois, Advanced PL1 Programming, was all it took.

One does not easily switch careers today based on one college class.

If you hold a useless in degree in humanities, English, etc., you will have skills necessary to work at McDonalds, bartend, be a server, or a teacher.

But those jobs are among those that will vanish.

Mike "Mish" Shedlock

No. 1-14

There is a big difference between a robot and a vending machine. You can't really have robots making drinks and tending bar. Bloggers write about this stuff and it reads like they don't no SH. Sure transportation will change but how is a robot going to make a hotel bed, Cook food and have it taste and look like food. Maybe the human will have to babysit the robot most of the time.


I wonder what jobs will be replaced. There aren't nearly enough cashiers and bartenders to account for 2,100 jobs. If they replaced maids also, I could see 2,100.


Advancing Technology (ie human ingenuity) has been occurring for hundreds of years and it isn’t going to stop. Yet there are more people employed today than at any time in human history. Predicting a jobless future is ridiculous. There will always be new types of jobs being created. There will also be job ”winners”and job ”losers”. The ”winners” are those who acquire and continually upgrade their skills and education. There are currently 7 million jobs sitting empty in the US; many just waiting for the person with the right skills.


Over the last five years, robots have come a long way and tremendous progress is being made to bring them to the point where they are more than an oddity or futuristic thing of science fiction. With all this in mind I predict that in a year or two a home robot will be the "go to" Christmas gift. The article below explores the massive impact robots are about to unleash upon society.


in some ways i'd prefer a robot. i don't have to worry about offending a robot. where the human outperforms is in a very high end setting like a top end french restaurant.