Haven't received any e mails sen the 4th can't seem to figure it out?

Comments (7)
No. 1-3
mcahey
mcahey

No emails either the last few days. My notification is turned on.

Ling
Ling

It has happened to me before. Go to the bell sign to see any unread emails.and click on the setting to see if the frequency on “immediately” if not change it back.

Sean Hyman
Sean Hyman

Editor

Actual email alerts haven't worked for a while. I've been talking to the publisher about it for a while. It seems that now that they've tested it for themselves, they finally believe me. So hopefully soon, they'll be working on fixing that. Meanwhile, smartphone alerts have been working as long as your settings are set up properly. The most common glitch lately is that alerts were getting turned to "weekly" rather than "Immediately". That's fixed but you still may have to switch it back to immediately one last time. To do that, you'd go to your notifications (bell icon) and click on it (while on your computer). Then, at the top of the page, you'll see Settings. Click on that and make sure the drop down menu (mid page) is set to "Immediately".

4 replies

KHYee
KHYee

Is there a weekly video last week? I don't see any. The latest is still 26 June edition.

TednLiz
TednLiz

My notifications just started working again.

Sean Hyman
Sean Hyman

Editor

Awesome. Glad to hear that.